Shipping policy

Delivery and Insurance Costs

As an online based e-commerce store, we send out all our products via courier. We do not accept nor send out products through the post. Tech Shinobi (Pty) Ltd only delivers within the borders of Southern Africa and courier costs are calculated on average courier charges.

The goods will be delivered to the full address provided to us at the checkout. Please ensure to fill out all required forms in order for us to provide fast and reliable services regarding your delivery.

For orders delivered by courier companies (hereinafter referred to as couriers) the insurance charge is two percent (2%) of the total order value. The customer is solely responsible for the excess amount due. We inform you to notify us when insurance on goods for delivery is required. Delivery charges and/or courier insurance charges are non-refundable for completed orders.

We are not responsible for any delays in courier delivery times. Delivery dates and/or times given by Tech Shinobi (Pty) Ltd for the delivery of the product(s) are merely estimates and shall not constitute any grounds for cancelling an order.

No responsibility or liability, whatsoever, shall attach to Tech Shinobi (Pty) Ltd or its employees for any loss or damage to the goods, once in the courier’s possession, on the date of collection of the goods from the courier. Any delays which cause loss of income, will not be the responsibility of Tech Shinobi (Pty) Ltd.

Courier Terms

Terms & Conditions | The Courier Guy │ Worldwide Express

Courier services used for the majority of Tech Shinobi (Pty) Ltd deliveries are via The Courier Guy. In the case whereby an alternative courier service is to be utilised, the client will be notified accordingly.