FAQ
Q: What Payment Methods do you accept?
A: We currently only accept Bank Deposits (EFT's)
Q: Can I collect my order from your premises?
A: We are an online store only; however, we do allow collections that are pre-arranged before an order is placed.
Q: Can you match competitor pricing?
A: We can try to, but we genuinely aim to offer the best possible pricing on our website.
Q: How much is shipping?
A: We charge a flat rate of R140 with the Courier Guy/RAM. In addition to this, we can assist in arranging Express Overnight shopping, should the parcel be needed quicker. This will result in a higher shipping fee dependent on your location.
Q: Does shipping include insurance?
No, we advise you to notify us when courier insurance on goods is required. The customer is solely responsible for the excess amount due & to let us know accordingly. Should the package/item be damaged or lost in transit, Tech Shinobi (Pty) Ltd is not responsible nor liable thereof.
Please note the courier service(s) provided is not directly linked with Tech Shinobi (Pty) Ltd. Terms & Conditions apply. Please refer to our website for full T&Cs: Terms of Service – Tech Shinobi (Pty) Ltd
Terms of Service below for The Courier Guy & RAM:
https://www.thecourierguy.co.za/terms-conditions/
Please note the courier service(s) provided is not directly linked with Tech Shinobi (Pty) Ltd. Terms & Conditions apply. Please refer to our website for full T&Cs: Terms of Service – Tech Shinobi (Pty) Ltd
Terms of Service below for The Courier Guy & RAM:
https://www.thecourierguy.co.za/terms-conditions/
https://www.ram.co.za/files/Standard_Terms_And_Conditions.pdf
Q: Can you source products not listed on your website?
A: Yes, we have a range of suppliers. Please reach out with the item you need, and we will get back on availability.